Boulting Environmental Services Case Study

Engage boosts efficiency and employee engagement at BES

The Mission

To replace an outdated inhouse solution that was unengaging and static. To deliver a fresh, modern user-friendly intranet to become the focal point for company communication and document management. All employees will be able to access the site regardless of where they are based. To improve employee engagement and efficiency.

The Solution

The new Engage Intranet at BES has quickly become the go-to place for all employees, for searching for documents or contacts, sharing news, accessing other business systems or communicating social events.

“Our new Intranet is a great success. We are a diverse organisation with employees at multiple sites, we have lots of important documents and policies that need to be shared, with version control being crucial. Engage has
enabled us to be confident that we are all sharing and seeing the most up to date documents, news and corporate information. Engage is easy to use, navigate and administer. Quicklinks are great, they enable us to access the information we need quickly, as does the search functionality. Engage has certainly saved us lots of time and efficiency has improved”.”

– Vanessa Weaver, Business Support Manager

BES are making great use of Quicklinks within the intranet. They are using internal Quicklinks to access useful information such as holiday requests, expenses requests, timesheets and organisational charts. They also use Quicklinks for external links to various sites, applications and portals.

Mobile access is a huge benefit for BES. Employees working at remote sites were previously having to wait for PC access before being able to retrieve the information they needed. They were often late to receive company news and out of touch with updates from head office employees.

Important construction project and design project updates are now easy to share across the company in an informative and visually engaging way. Social and charity events are now also shared on the intranet which is great as more employees are getting involved; employee engagement has certainly been improved since the launch of Engage.

The Environmental, Health and Safety page on the intranet is a one-stop-shop for all employees to ensure the business is meeting all the current legislation and requirements. Documents and policies in this area are updated frequently so to have them all in one place has saved lots of time for BES.

“BES are part of the Boulting Ltd group of companies, we had heard great things about how Engage was being used in other areas of the business, so were very much looking forward to working with SORCE to create our own intranet.
We followed a journey with SORCE before we launched our new Engage intranet to ensure that the site was going to be relevant, engaging and well-structured right from the start. We all really enjoyed working with the team at SORCE, the initial planning and training sessions were extremely valuable, informative and fun. The support we have received since launch is always good, the online RE:SORCE portal is very useful and the team are very responsive.”.

– Vanessa Weaver, Business Support Manager

The Result

The Engage intranet is well used and liked by all at BES. It is styled in-line with corporate branding with a fresh and modern look, featuring clean lines and corporate colours.

BES have created an engaging, user friendly, responsive site which can be accessed anywhere from any device.

It is a dynamic, well organised site which is used by everyone as a central location to store company information as well as a place for sharing news, up to date information and ideas.

Improvements have been seen in productivity and efficiency. Employee engagement has been greatly enhanced.

 

Overview

Client: Boulting Environmental Services (BES)
Employees: 130
Location: UK
Industry: Manufacturing

Client profile

BES works with world-leading organisations in the pharmaceutical, life science and healthcare sectors to create cutting-edge cleanrooms, laboratories and other sophisticated environments. Committed to innovation and excellence in all they do, their specialist services encompass consultancy, design, construction, commissioning and validation.

Part of the Boulting Ltd group of companies, BES was founded in 2002 and has grown to a team of more 130 passionate and talented professionals who take pride in designing and delivering fully compliant solutions that not only meet the clients’ requirements but also exceed their expectations.

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