When creating a new intranet, many organisations focus their efforts on the site’s design and which applications to include. Although these are important considerations, I think it’s equally important to plan how you want your staff to engage with their site. I find it’s a good idea to create a plan for the following: How [...]
In my last post I discussed how you can create a layout and potential structure for your intranet with a paper prototype. If you want to validate your layout you may want to create an electronic wireframe. If that’s the case, I find a very effective way is to use specific wire framing software such [...]
A successful intranet is less about the software you use and more about what you do with it. One common challenge that all organisations face is how to manage their intranet content. Within my role I’ve encountered a number of different approaches to content management that companies have opted for. Some of these are:- A [...]
When I visit clients they often mention that getting inspiration for future development of their intranet can be difficult and that it would be great to see what other companies have achieved. To help them generate some new ideas, we invited our clients to a special event in Newbury. The purpose of our ‘Show and [...]
I’m finding that more and more of our customers are requesting a CRM system that can be accessed through their intranet. Of course, managing and monitoring customer and prospective client information is vital for any organisation. I often find that organisations have various databases sitting in isolation. To join information together, they look at a [...]
Technical Solutions Director
Intranet Project Manager
Marketing Co-ordinator