Finding information quickly, speeds up the productivity of your community.
Next to personalisation, search plays a big part in this and is built in to the core of our product. Your employees can search for content across your community or within individual applications.
Accessing relevant content is more than just a powerful search tool, it can be thought of in three ways:
..is when someone knows what content they are looking for. The information should be quickly accessible.
Our products increase the find-ability of your content by:
- Powerful global search across all aspects of your intranet
- Content tagging with alternative terms (an article about holidays may also be tagged vacation)
..is when someone doesn’t know what they are looking for; they may know where this content is likely to be held.
Our products facilitate the browse-ability of your content by:
- Application specific search for individual applications
- Advanced document search, searching within the documents contents
- Document shortcuts to show content that is relevant to more than one place
..is about placing related content together to enable someone to discover additional information that they previously didn’t know existed.
Our products promote the discover-ability of your content by:
- Dictionary validation of searches
- Prominently listing the newest documents
- Capturing and displaying favourite content
To see how we can help your community find information fast, book a demonstration or call us on + 44 (0) 1635 551777.