Privacy policy

We are committed to protecting your privacy. This Statement of Privacy applies to the SORCE website and governs data collection and usage. By using our website, you consent to the data practices described in this statement.

Collection of your Personal Information

We collect personally identifiable information, such as your e-mail address, name, home and/or work address and/or telephone number. We also collect anonymous demographic information, which is not unique to you, such as your postcode, age, gender, preferences, interests and favourites.

There is also information about your computer hardware and software that is automatically collected by us. This information can include: your IP address, browser type, domain names, access times and referring website addresses. We use this information for the operation of our service to you, to maintain quality of our service, and to provide general statistics regarding the use of our website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data by commenting on our blog or other articles, this information may be collected and used by others. Note: We do not read your private online communication with others.

We also encourage you to review the privacy statements of websites you choose to link to from our site. This is so that you can understand how those websites collect, use and share your information. Unfortunately we are not responsible for the privacy statements or other content and the use of your information on the websites that are linked to from our site.

Use of your Personal Information

We collect and use your personal information to operate our website and deliver the services you have requested. We may also use your personally identifiable information to inform you of other products or services available from us, and our affiliates. We may also contact you via surveys to conduct research about your opinion of current services or of potential new services.

We do not sell, rent or lease your personal information to third parties.

We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, We may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. Such third parties are prohibited from using your personal information except to provide these services to us, and they are required to maintain the confidentiality of your information.

We do not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

We keep track of the pages you visit within our website, in order to determine what services are the most popular. This data is used to deliver customised content to customers whose behaviour indicates that they are interested in a particular subject area.

We will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on us or the site; (b) protect and defend the rights or property of SORCE (including enforcing this agreement); and, (c) act under exigent circumstances to protect the personal safety of our users, or the public.

Use of Cookies

Our website uses “cookies” to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you register with our site or services, a cookie helps us to recall your specific information on subsequent visits.

This simplifies the process of recording your personal information, such as email address. When you return to the same page, the information you previously provided can be retrieved, to enable you to access our services without needing to supply this information again.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of our website.

If you provide us with your information, you have the following rights with respect to that information:

  • To review the information that you have supplied to us
  • To request that we correct any errors, out-dated information, or omissions in the information that you have supplied to us
  • To request that your information not be used to contact you
  • To request that your information be removed from any solicitation list that we use
  • To request that your information be deleted from our records and
  • To opt out of being solicited by us or third parties

If you request that your user information be deleted from our records, there may be a brief delay in our processing that request, while verify that the request is valid and originates from you as opposed to an unauthorised third party. If you request that your information be deleted, we reserve the right to terminate and/or limit your access to our website and there may be a small charge as set out by law. To exercise any of these rights, please contact us at info@sorce.co.uk.

Security of your Personal Information

No method of safeguarding information is 100% secure. We use a variety of security technologies and procedures to help protect your personal information from unauthorised access, use or disclosure. We secure the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

We will occasionally update this Statement of Privacy to reflect company and customer feedback. We encourage you to periodically review this Statement to be informed of how we are protecting your information. When such a change is made, we will update the “Last Updated” date below.

Enforcement of this Privacy Statement

If you have questions regarding this statement, you should first contact us at marketing@sorce.co.uk. If you do not receive acknowledgement of your inquiry or we have not addressed your inquiry to your satisfaction, you should then contact us at info@sorce.co.uk.

To Unsubscribe From Our Marketing

You may unsubscribe from our marketing communications by clicking on the “unsubscribe” link located on the bottom of our emails.

Contact Information

We welcome your comments regarding this Statement of Privacy. If you believe that we have not adhered to this Statement, please contact us at info@sorce.co.uk. We will use commercially reasonable efforts to promptly determine and remedy the problem. We are located at The Pavilion, Newbury Business Park, London Road, Newbury, RG14 2PZ, England. We can be reached by phone at +44 (0) 1635 551777.

Last Updated: 29/06/2016