FPS Delivers new Communications to Employees Throughout the United Kingdom

From the early 1930′s FPS has provided a unique and unsurpassed service to the automotive aftermarket. Delivering not only fast, but medium and slow moving parts; FPS remains, without question, the largest, most progressive and most successful automotive parts wholesale distributor in the UK.

At any point in time FPS hold over £20million worth of stock, in excess of 70,000 stock lines, located at 19 distribution points across the UK. Their nationwide distribution network enables a minimum of two deliveries a day, rising to seven in some areas, offering an unrivalled same-day delivery service across the UK. As an independent business, FPS continues to invest in business development whilst maintaining the values upon which it has built its success.

It is this focus that drove FPS to address their internal, external and web based communication systems. With an ageing intranet and a standalone website, FPS demanded more from their incumbent systems.

Dominique Peacock, Marketing Services Manager at FPS said: “As our company expanded we realised that our existing intranet and website weren’t able to deliver the level of efficiency that our business was now demanding. The choice was simple, either redevelop our existing solutions or look for feature rich products that could meet all of our new requirements and be quickly integrated into the business. After looking at the market, we chose the SORCE Intranet, Extranet and Website solution. These were not only able to provide us with all the tools the business required, but were able to integrate with each other and our existing back office systems. We have now been able to improve communication and internal business processes throughout our organisation.”

In addition to going live with over 15 typical business applications, FPS have deployed a specially designed product hub. This one stop shop provides the regional sales force with up-to-date information on special promotions, product updates and industry news. Deploying a total solution allowed FPS to use SORCE’s specialist brand skills to help redesign the brand across their electronic communications.

John Nicklin Sales and Marketing Director at SORCE said: “The complete internal, external and web based solution integrated into FPS, provides both a secure communications environment and a facility to help automate business processes. Using their intranet as a portal, by connecting back office systems, FPS is able to provide a dynamic workspace to their employees ensuring a better client experience.”

Leave a Reply