Local Authorities

See how Local Authorities can centralise their organisations knowledge while improving communication and streamlining business processes. Learn how a SORCE intranet, Extranet or Portal helps monitor Key Performance Indicators as well as delivering powerful business ready applications.

As local authorities are increasingly being held to targets by the government, delivering effective communication to both your staff and your community is incredibly important. Implemented in both district and borough councils, the award winning SORCE Intranet product has been designed to enhance communication as well as automating some of your time consuming administrative processes that staff are required to manage.

Communication is delivered through the council intranet via powerful intranet applications. Applications such as Document Management, the Event Manager and Contacts Directory help the council to centralise information and knowledge which staff have access to as and when they need it. Centralising documents, policies and procedures delivers a host of other benefits. Revision control ensures that document revisions are maintained providing a full document audit trail across the council. Mandatory read can also be used to ensure specific individuals access and read your key documents, policies or even revised health and safety information.

Effective council intranets shouldn’t just be about communication, HR applications such as self certification for sickness or holiday booking, introduce automated processes with workflow built in. Converting once manual operations into process based applications is a key feature of the SORCE Intranet product. Council clients have created easy to use applications that help them create efficiencies when dealing with ASBO’s through to conforming to the governments National Indicator 14 (NI14) requirements.

For councils, enhancing your communication and administrative processes isn’t necessarily confined to just your staff. Contractor, supplier or a community extranet’s can be used to manage your communication with these specific groups.

Intranets and Extranets can also be used to deliver information stored in systems around your council. Integrating with back office systems, information can be collected and displayed to a wider audience. A common use of this is within an extranet for councillors to securely display Key Performance Information (KPI’s) as well as important documentation from different areas of the council.

Security of your information is of paramount importance within the SORCE Intranet and Extranet products. Internet banking style three tier authentication comes as standard, coupled with the SORCE access control framework coded into the product itself. Access control ensures that individuals can only see what they are required to access creating a highly personalised experience for your intranet or extranet users. For an externally facing extranet, information can be encrypted using 128 bit SSL encryption to ensure your data is secure.

For a detailed look at the SORCE Intranet or Extranet products, book a demonstration or visit one of our free test drive events in various locations around the UK.