When I first meet with organisations to discuss their intranet needs, they frequently make assumptions about what their users want or need. What I always point out is how will you know what staff really want if you haven’t asked them? To make sure you get a site that truly works for your users I recommend doing some homework
21 August, 2014
7 April, 2014
Before you even consider an intranet supplier for your project, it’s absolutely vital that you have gathered information on the requirements of your users and have a firm understanding of what you want to achieve.
Once you’ve got to this stage, you’ll be ready to go through the process of selecting a supplier.
There are 3 main components (in no particular
18 December, 2013
It’s often the case that responsibility for an intranet project is given to one department, more often than not it’s the remit of Marketing or Human Resources.
Time and again I encounter organisations with communications focussed intranets. They have barrelled along with their project without discussing it with the rest of the business, and are left confused as to why
Time and time again, we see evidence that shows intranets without a senior level sponsor do not engage staff and achieve the objectives of the organisation.
After all most intranets, no matter how small, starts by someone justifying spending some time, effort and energy (and money) setting one up.So how does this happen?
In my experience this usually happens during one
25 November, 2013
When I meet with organisations, I tend to find that for a lot of companies, their decision to invest in an intranet is something of a knee jerk reaction. Their biggest concern is addressing their existing business issues. This could be anything from changing working practices to communicate company news right through to locating documentation more easily.
Whatever the case,
Even if you have a pretty good idea of how to plan an intranet project, having an expert’s advice can still be extremely useful. They’ll be able to share their experiences and provide you with insights into how other organisations have delivered their sites.
In my opinion, a good expert should possess the 3 ‘E’s
It’s important that you see examples
31 October, 2013
When introducing an intranet to an organisation, it can be very tempting to get a little carried away with regards to what you want to implement right away, especially when you’ve got lots of ideas.
When companies come to me saying they want big applications such as Expenses, E-learning or a CRM immediately, I advise them to take a step
25 September, 2013
In my sales role, many of the potential clients I meet with are looking for advice and assistance with preparing a business case for their intranet.
Getting backing from senior management for an intranet project can feel like a daunting task, especially if this is something that’s new to you. It may feel like an uphill struggle, especially if your
I recently visited a local Housing association that we’ve been consulting with to take them through their intranet Journey.
I spoke with their Intranet Development Manager Keri Harrowven, and it was really interesting to get an insight into her experiences of how working with us helped to clarify her intranet project.
Keri has a great deal of experience with intranet projects,
15 February, 2013
I recently held my latest Masterclass in Delivering a Successful Intranet in London. I’ve devised this course as a step by step guide to planning an intranet using our concept ‘the Journey’.
I always encourage feedback from my attendees to give me a better understanding of their reasons for attending and what they found particularly useful.
The idea behind ‘the Journey’