24 September, 2015

Understanding Your Intranet ROI

By |24th September, 2015|

A new intranet platform can bring many business benefits but when you are thinking about compiling your business case you need to think about how you can demonstrate intranet ROI. Many organisations fail to include comprehensive return on investment predictions and this can lead to senior management viewing the intranet as a just another cost rather than business critical. Here

What are your Intranet Roles & Responsibilities?

By |22nd September, 2015|

You can create the best intranet on paper for your organisation, but if no one has clearly defined intranet roles & responsibilities, your intranet will quickly become as chaotic as its management structure (or lack of). An intranet needs structure, management and policies telling everyone what the intranet is there for, how staff can engage with the intranet and guidelines as

How to Create an Intranet Steering Commitee

By |16th September, 2015|

Ensuring effective intranet governance is often one of the big oversights of any intranet project. Many intranets are ‘installed’ to solve a problem - to increase communication, grow awareness of business issues, centralise documentation or to streamline processes. Once the intranet has been delivered, problem solved, the business can now move on to the next project. The real problem is

Intranet Benefits: Back to Basics #intranetkickstart

By |1st September, 2015|

So, you have decided to take the step to pull together a business case with the aim of gaining internal senior support for your intranet redesign. Thinking about your intranet benefits is a great place to start and over the next few weeks we will take you through the intranet journey that we have created based on working with hundreds

26 August, 2015

Intranet Review Completed – Now What?!

By |26th August, 2015|

Congratulations on completing your intranet review! You may now have a list of prioritised actions, which you have gathered through reviewing your intranet content, stakeholder interviews, surveys and site statistics. You have an active and supportive network of intranet contributors and your intranet sponsor is expecting an update following your review. Now what? Your intranet review may have generated a range

How to Make Sense of Intranet Feedback

By |18th August, 2015|

So, you have spent the summertime reviewing your intranet and following the steps that we have talked about each week. If you have been following us you may well by now have a lot of intranet feedback, ideas and stakeholder insight as to how your current intranet is performing and a list of areas that could be improved upon. If

Why Intranet Sponsors are critical to a successful intranet

By |12th August, 2015|

Your summer intranet review is going really well you have uncovered lots of interesting feedback, interviewed some key stakeholders and looked at your intranet statistics. With your list of actions, you are inevitably starting to think about how you go about progressing this and where to start. Before we start to look at your options it’s important to think about

29 June, 2015

Intranet Insight -Stop, breathe and plan

By |29th June, 2015|

Intranet Insight - Stop, breathe and plan Many organisations are now at the end of Q2 and naturally reviewing and planning for the remainder of the year. If you are responsible for your company intranet, taking a moment to breathe and see how your intranet is doing is a popular past time at this time of year. If you know

20 November, 2014

Managing documents in the digital workplace

By |20th November, 2014|

Image courtesy of Adam Rifkin There’s no doubt about it, the way that we interact with our organisation’s intranet has changed. Employees are much more likely to comment on news stories, rate content and actively participate in discussions. The wider adoption and acceptance of social media has played a large part in this shift, acceptance from both the

7 October, 2014

What do people really require from your intranet?

By |7th October, 2014|

When I first came into the world of intranets, many organisations used to consider these tools internal websites. They were delivered to increase communication between the business and its employees. Needless to say intranets have evolved. Now they are viewed as places for social collaboration, the sharing of ideas and knowledge - part of the digital workplace. When considering what