One of the main reasons we hold regular customer events is to provide fresh ideas and inspiration for our clients’ intranets. So it’s always great to see the end result when a client shows us the changes they’ve made to their site. One of our manufacturing clients did exactly that. They’d attended a recent event, [...]
There’s often a focus on delivering an intranet, but what happens after you’ve launched your site? In my opinion, intranets need care and attention and to be successful they shouldn’t stand still. To keep up the momentum, it’s a good idea to set a review three months after your launch. It’s best to include your [...]
When I’m discussing the technical aspects of an intranet with clients, I get to witness firsthand the type of business issues they are trying to overcome with their site. This means I’m in a better position to provide feedback to our technical team on client expectations for intranet features and functionality. With the needs of [...]
When I’m speaking to customers who have had their intranet for a little while, we often discuss refreshing their site. Recently, I’ve noticed a considerable change in the way clients want to approach this. Previously, a traditional upgrade was the norm, where the technology behind the site is updated, but the existing site structure remains [...]
In my last post I discussed how you can create a layout and potential structure for your intranet with a paper prototype. If you want to validate your layout you may want to create an electronic wireframe. If that’s the case, I find a very effective way is to use specific wire framing software such [...]
User Experience Architect
Strategic Consulting Director
Technical Solutions Director