Oasis Dental Care is a people focused organisation, committed to ensuring that patients receive the highest quality care. All their dental professionals are fully supported and benefit from the company’s specialist support services and vision. With a workforce that is spread over 200 dental and orthodontic practices throughout the UK, an effective intranet is vital.

The Challenge

Oasis Dental Care is seeking to use its intranet as a knowledgebase of standard information about all their dental
practices and services. This helps to ensure that all the regional practices represent Oasis Dental Care in a high-quality and accurate way. It also simplifies the process of ensuring that the company’s 200 regional practice websites are consistent in representing the company’s brand and services.

Selection Process

As a SORCE client Oasis Dental Care is developing their intranet to provide the company with a knowledgebase, known as The Hub.

The Solution

The Hub provides Oasis Dental Care with a central repository of information on all their practices and practitioners. It also assists with facilitating collaboration and sharing of organisational values, vision and news across their UK
operations.

The SORCE intranet was able to provide:-

• A flexible platform
• A central repository of up-to-date information
• A smartphone application to locate practices
• Timely and accurate business intelligence

The Result

Oasis uses The Hub as the knowledgebase of essential information on people, practices and dental services. This information is shared across the organisation ensuring their 200 individual practice websites are consistent and accurate.

The Hub helps Oasis to streamline administrative processes and deliver value for money by:-

• Improving information accuracy
• Automating back-office administrative processes
• Providing an accurate knowledgebase of data
• Timely and accurate business intelligence for KPIs
• Reducing operating costs by enabling smarter purchasing
• Enabling new Oasis practices to be online in minutes

Oasis Dental Care continues to innovate to manage the business more efficiently and effectively. New applications that are being developed include one to manage NHS information governance requirements. All employees will soon have a ‘myintranet’ view providing information relevant to their role and team when they log-in to The Hub.

Grahame Cox, Practice Support and Marketing Director at Oasis said,
“Dentists want to spend time treating patients, not on practice administration. The intranet is simplifying our business processes, helping our dentists to spend more time with patients and supporting our growth plans.”