Over the years, I’ve noticed a common trap that many organisations fall into when planning their intranet’s structure and layout. Senior management create a site that they believe fits their users’ needs. They are then left confused as to why their new business tool isn’t being adopted by staff. If you want to create an [...]
I’m currently in the process of guiding one of our new customers through their intranet journey, part of which has involved a card sorting exercise. I tend to do this with a group of employees to help them understand how their intranet content should be structured. When I’m conducting this type of exercise, what really [...]
Last week we held a client day for all our clients in the South of England. Not only was this a great opportunity for us to see our customers but also for our clients to meet each other. Of course, updating our clients on the latest developments within the SORCE product is important, but I [...]
A common issue for intranet managers is how to keep their audience engaged with relevant information about their working environment. When staff are faced with a lot of information it can prove difficult for them to find the content that’s most valuable to them. One powerful bit of new functionality we’ve just launched to our [...]
In my experience, there’s one common misconception that clients make when enlisting a design agency for their intranet rebrand or design. They assume that an agency in the design industry will automatically understand what their needs are. However, intranet design is never that simple, so I thought I’d cover 5 key considerations when consulting an [...]
Technical Solutions Director
User Experience Architect
Senior Account Manager